Team Accounts

At ScaleGrid, we support team accounts for our DBaaS platform so you can collaborate with your colleagues on your MongoDB, Redis™*, MySQL and PostgreSQL deployments.

🚧

Account Admin

At this time, we only support the "Account Admin" role for our team accounts. Additional team roles will be available in the near future.

Invite Your Team

📘

Existing Registration

If the person you want to invite already has an existing registration they will have to delete their clusters and request ScaleGrid support delete their tenant before you can invite them to join your team account.

1. Log into the ScaleGrid Console.
2. Go to your Settings in the left-side menu.
3. Select the "Team accounts" tab on the left.
4. Click the green "Invite User" button in the upper left.
5. Enter the email address of the new user, and click "Invite".

👍

Your teammate will now be invited!

As soon as you click Invite, we will send an email to your colleague so they can join your ScaleGrid account. Once they accept your invite, their status will change from "Pending" to "Active".

If your teammate cannot find their invite in their inbox, you can resend it by clicking the "Manage" button in their row, then click "Resend Invite" from the dropdown list.

If you invited this user by mistake, you can cancel their invite by clicking the "Manage" button in their row, then click "Cancel Invite" from the dropdown list.

Delete a User

1. Log into the ScaleGrid Console.
2. Go to your Settings in the left-side menu.
3. Select the "Team accounts" tab on the left.
4. Click the green "Manage" link in the users row under "Actions", and select "Delete".
5. Enter the email address of the user to confirm their removel, and click "Delete".

👍

This user will now be deleted!