Two-Factor Authentication

Two-factor authentication, also known as 2FA, is an extra layer of security for your ScaleGrid account. When you enter your username and password to sign into a service, and 2FA is enabled on your account, you will be prompted to enter a 2FA code. You will only be allowed to login after you have entered the code.

Enable 2FA on Your Account

To enable 2FA on your ScaleGrid account, please follow these steps:

Step 1: Go to Settings > Users > Two-factor auth.

Step 1: Navigate to SettingsStep 1: Navigate to Settings

Step 1: Navigate to Settings

Step 2: Click on the checkbox to enable two-factor auth:

Step 2: Check the boxStep 2: Check the box

Step 2: Check the box

Step 3: Scan the QR code using a 2FA application on your phone:

Step 3: Scan the QR codeStep 3: Scan the QR code

Step 3: Scan the QR code

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The QR code in the above screenshot has been blurred for security reasons.

Step 4: Click Save to enable 2FA for your account.

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2FA apps

You can use an app like Authy or Google Authenticator to scan the QR code on your phone. Both of these apps are available on all major mobile platforms.